Hi Brian - as you can imagine, the decision to sell our home in such a prime location was a very difficult one for us to make. We have loved living in Ajax and will have very special & lasting memories of our time on Lake Driveway West. We so appreciate your integrity and reasonable attitude throughout the entire sales process and during the preparation phase. We were particularly apreciative of your connecting us with Jessica and the all-inclusive design/renovation services she offers. We were well aware that the house needed some work and the entire process couldn't have been easier for us when we live at such a great distance. The results are lovely and we are more than a little jealous that we will be unable to enjoy living with the new look.
Thank you too for taking the 12-hour time difference you had to deal with in communicating with us in stride. We are aware that such complicating factors presented an extra challenge to the sale of our property and we will certainly be sure to let people know that you have risen to the challenge beyond our expectations.
We have no hesitation in recommending you to any vendors. We found your insight, advice and help to be invaluable throughout our sale. You and your team maintained a professionalism that we have not experienced before in our dealings with Realtors. Thank you.
Alan and Sharon Nielsen
Hi Brian - thank you for your message yesterday and following up with us. We had a great experience with Janette Smith. We have to tell you, we had contacted a sales agent that was referred by a good friend and the experience was not so good. We just didn't "click" with this person. Janette was a breath of fresh air. She made us feel comfortable and she was very knowledgeable. Thank you for matching us with the perfect sales agent. We are confident that we will find our perfect home with Janette's help.
Tiffany Wichert and Rick Dupuis
We would like to take this opportunity to thank you once again for a job well done! You recommendations andprofessionalism have made this sale process a lot easier than we thought it would be. We think a lot of credit should also go out to your team of experts, notably Janet, Jessica the staging consultant, and the photographer. they have proved to be valuable assets and contributed immensely to the successful sale of our house. Also, thanks to your referral, we have recently decided to hire the mover you recommended.
We would certainly be glad to refer you to anyone who requires real estate expertise.
Winnie Yu and James Lee
Today the closing deal was carried out successfully without any glitches. It's amazing that within a month and half it went through all phases - first office visit, listing, offer, acceptance and closing. A few years ago we tried to sell this property without any significant results, only leaving us with a bad taste in our mouth once with no offer after a half year and the other with a last-minute botched Offer. This time we had to decide which real estate agent to represent us and that was the most important before we began. We had 3 options:
1. an agent who has many listings in the area where the property is located (Clarington)
2. An agent whose offices are in that area
3. An agent whose office is in Ajax and whose name is posted often on the sale sign.
We are very glad that we chose you as an agent whose methods of handling business are completely different than our previous agents.
Thank you so much again.
Hiroshi and Sumiko Ito
Hi Brian - Just a note to say thank you for a job well done. Prior to the listing, your suggestions and advice were spot-on and we're very glad indeed that we decided to go with you as our Sales agent. Your photographer did a marvellous job and the feature sheets as well as the virtual tour on the internet were very professional and showed the house extremely well. Additional internet exposure via Kijiji and Craigslist and features in the Ajax News Advertiser ensured wide coverage.
The regular feedbacks on the showings and internet hits kept us current on progress, and was much appreciated. The final proof of the pudding was that we had a firm offer within a week of the listing and were able to settle on a figure that was just 5% off the listed price.
So, thank you again. I'd be happy to recommend you to anyone looking to buy or sell their property.
With kind regards
April 23, 2010
Dear Brian: We have been very pleased with your team from back in the Fall when Theresa faithfully sent us appropriate emails trying to find us a home and Kelly took us to a couple.
Regarding the sale of the house, your ability to "test the market" certainly provided to be accurate and was well-supported by other agents during showings. We always felt you knew what you were doing, explained the process well and you and your team kept us well-informed, updated, were empathetic, and made it easy to communicate. We very much appreciate the Marketing Service Report you sent as well.
Your and your staff's dedication and professionalism were evident throughout and we would highly recommend you.
Jeannette Mantle and Jan Larendowicz
Brian Kondo is A-1 Plus in real estate sales. When I listed my home for sale with Brian, he presented a sales plan which I was amazed at. To say he knows real estate is putting it mildly. Any one wanting to sell their home should list with Brian - he knows his stuff. His staff of Theresa and Janet are they very best to deal with - efficient and nice. A high degree of service is their minimum standard. I would highly recommend Brian, Theresa and Janet for any home sale.
First we would like to thank you so much for the work you did during the sale of our home. We are very happy with the work you did, because for us it is more than a house, it is our home where our 3 children grew up.
You were friendly, professional and made the sale a lot easier for us. We also would like to thank Janet for answering our questions, but mostly for being such a friendly person. You can definitely add us to your list of references. We would be happy to let others know ho well you represented us. We will highly recommend you to anybody who needs real estate services. Thanks again.
Joyce and Frank Plourde
We will be pleased to recommend you and your team to anyone we know that may be considering a move and/or looking for a home to purchase.
As per the level of service we experienced we can only say that you are a leader in this industry. You proved yourself to us throughout the process of selling our home. We appreciate that you are honest, present gfacts to educate us and you manage a team that supports you and who are very knowledgeable and responsive. You provided us with sound advice and were the "voice of reason" and calming in your approach.
Your backroom team, Theresa and Janet, are exceptional. They provided caring support throughout the entire process. We have yet work with an agent that is so informative and goes the extra mile, and did not pressure our decisions but rather supported them. We cannot say enough good things about our experience dealing with you.
Tom and Cindy Bazinet
It was my extreme good fortune to have Janette Friesen as my real estate agent for my recent purchase in Bowmanville. I would sincerely recommend her service to any prospective clients. Janette assisted me with professional advice throughout my purchase. I also sought her advice for the home I was selling in my area although I had a real estate agent already. Her advice was much better than what I had been receiving.
Janette was either immediately available for my phone calls or returned them shortly after. It seemed to me that she was available 24/7! I am very happy with all aspects of dealing with her. Janette is a true professional in her field of real estate.
Hello, I am thrilled with your team's service! I never expected a quick sale nor a great price. My regular realtor retired last year and this forced me to gamble with a "new" realtor. When Brian came to my home he was very friendly, thoughtful (he took his shoes off!), prepared and enuinely interested in helping me. After our first meeting I knew he was the right realtor sell my home.
I have already recommended the team to a couple thinking of selling their home. When I'm ready to buy in the next year, I'll definitely call Brian Kondo's team. Thank you, thank you for a wonderful experience.
Dear Brian: How fortunate for me that you were recommended when I made the decision to put my house up for sale.
Not having much experience I was a little ill at ease with the whole procedure. However, let me be very clear - I needn't have been. For our initial meeting you came prepared with all the material I needed to immediately erase any doubts I may have had. I felt confident and ready to move ahead. Your office personnel were also very helpful and caring. I really can't say enough about the whole procedure.
So Brian, let me say thank you so much for your professional approach which made the whole experience so much easier for me.
It will be my pleasure to recommend your services to my family and friends.
I would like to take this opportunity to respond to your request for feedback.
I can honestly say we were overwhelmed with the action your team put towards selling our townhouse. We certainly care for our home and with all that your team did, we felt very positive showing it.
Again, compliments to you and your team for their dedication. It is certainly obvious.
Jane & David
We were debating between Brian and another agent we had dealt with for previous real estate transactions and we felt very torn. We finally decided to go ahead with Brian because of his proven track record and our initial meeting with him. He never pressured us to choose him and that was very appreciated.
From the very beginning you were all tremendously helpful. I had great chats with Janet whenever I wasn't sure about something. All of Brian's suggestions proved to get us what we wanted.
As for the actual transaction, we have never seen a better negotiator than Brian. He guided us so that we truly got what we wanted. He made sure that we would have no remorse, no after thoughts and that we weren't settling for an "ok" offer when we could get an offer that we would be happy with. He made sure that the deal respected what we wanted from our original discussion with him.
His team took great care of all the paperwork and follow ups efficiently and quickly.
Thanks to all of you once again and take care!
Candice and Charles
We want to let you know how pleased we were with the amazing service and expertise you provided when selling our home. Every member of your team was professional, prompt, courteous and pleasant to deal with. With our busy household it was such a relief to know that the sale of our main asset was in such great hands. Brian, you went above and beyond our expectations when handling the multiple offers - we never imagined our house would sell so quickly or for such a high price! We felt that you were not just our agent but also our friend during our meetings and telephone conversations. We wish you and your family all the best in the future and we will definitely recommend you to anyone wishing to sell or buy a home!
The Brooks Family
I would like to take this opportunity to thank yourself and the rest of your Team for the outstanding job you did in selling my late father's house. In particular, I was very impressed with your internet usage and new technology in the selling process. Your office communicated with me on a regular basis with reports of who and when appointments were made as well as up-dating me on your advertising initiatives. Your written follow up with other agents who were showing the house was also excellent. I truly believe Brian, that you and your staff are leaders in the real estate industry and I would not hesitate to recommend your Team to anyone. Please feel free to use me as a reference anytime. Again, thank you.
Brian and his team did an amazing job on selling our home, which had a little bit of a saga attached to it. We had been in touch with Brian since the middle of 2006, when we bought a new home. Since then, Brian was very diligent in sending us monthly newsletters and following up with us periodically on when we had planned to list it. Unfortunately, we could not list the home with Brian in August 2007. It took us about 3 months to sell our home through another agent. However, as luck would have it, the buyer could not close the deal, which we found out two hours before we were supposed to move.
With the pressure of now carrying two homes, the only name that came to mind was Brian's. Brian came over immediately to respond to our urgent requirements and allowed us plenty of flexibility in terms of a list price, list date and pictures to put on the website. It was really refreshing to see Brian's enthusiasm and his team's perseverance in following up on the minutest details. Brian's hard work and his experience really paid off, as, to our pleasant surprise we sold our home within 6 days of listing. This was like getting over a nightmare in a jiffy, considering the trying times we had to go through over a one-month period.
Brian certainly deserves our appreciation, gratitude and future referrals from family and friends. It goes without saying that Brian Kondo is the Number 1 Selling Agent in the Durham region. Thank you, Brian.
Hey Brian, You can definitely add my name to your list of references as I as was very happy with you and your team in helping us in selling my mom's home.
My mom is not one to give compliments very easily but she was very satisfied in the way things ended. You were very honest and up front with everything which is not something you find often today. Theresa was also great to deal with as well as the others in your team. Keep up the good work and I would certainly use you and your team again and will refer you to any friends and family in the future. Cheers!
I take great pleasure in thanking you and your team for rendering such excellent services in selling my home. I have no hesitation making referrals to you. I was very satisfied with the way the business was conducted. It was informative and prompt, and that is what I appreciate and admire about you and your team.
Once again Brian, I want to thank you and your team for all the effort and patience put into the sale of my home.
I would like to thank you and our team for the excellent work you did in selling my home. There was never a moment that I questioned my decision to list with you.
As you know, when I called you for an opinion of value for my property, I was not planning to list with you. After listening to all the things that you offer to your clients and seeing your commitment to excellence, I was convinced that you were the person to market my home. Every single detail was handled professionally and with enthusiasm. Nothing went by the wayside and no promise was left unfulfilled. Your team in friendly and fully involved in the business. I especially liked the top-notched photography, websites and feedback from potential buyers. I also appreciate the fact that you were not looking for a quick sale, but you were dedicated and skillful at getting the best possible deal. You enjoy what you do and it shows!
It truly has been a pleasure to work with you.